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Cookies Policy

This Cookies Policy explains how Rich Royal Casino may use cookies and similar technologies when you visit or use our website. It explains what these technologies do, why they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and Terms and Conditions.

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1. What cookies are

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. A cookie normally contains information that allows a website or service to recognise a particular browser or device. Cookies do not usually contain information that directly identifies you by name, although information collected through cookies may sometimes be linked with information held about your account or website use.

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Rich Royal Casino may also use related technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies. In this policy, we use the term cookies to refer to cookies and similar technologies unless we state otherwise.

Some cookies are set by us, while others may be set by service providers that support website functions, security, analytics, communications or advertising. Cookies may be temporary or persistent. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period set by the cookie or until you remove them.

Cookies may help us remember information during a visit, recognise returning visitors, protect accounts and transactions, understand how the website is used, and present content that is more relevant to visitors. The specific cookies used may change over time as the website, technology, services and legal requirements develop.

2. How cookies may be used

The cookies used on the website may have different purposes. Some are required for the website to function, while others help us understand usage or support optional features. The categories below are provided to explain the main types of cookies that may be used. A particular cookie may fit into more than one category.

Strictly necessary cookies

Strictly necessary cookies support core website and account functions. They may help with page navigation, account access, session management, security controls, fraud prevention, load balancing and the operation of forms. They may also help us remember information needed to provide a service you have requested, such as keeping a session active while you move between pages.

Without these cookies, parts of the website may not work correctly. Where permitted by applicable law, strictly necessary cookies may be used without an optional consent choice because they are required to provide the website or a service requested by you. You may still be able to block them through your browser, but doing so may prevent access to some features or affect website performance.

Preference and functionality cookies

Preference cookies help remember choices you make, such as language, region, display settings or cookie preferences. Functionality cookies may support optional features and help provide a more consistent experience when you return to the website. If these cookies are disabled, you may need to repeat certain choices during later visits.

Analytics and performance cookies

Analytics cookies may collect information about how visitors use the website. This may include the pages visited, the links selected, the time spent on a page, general device or browser information, and whether a page or feature works as expected. The information is generally used in an aggregated or otherwise analysed form to improve design, content, performance, navigation and reliability.

These cookies may help us identify technical issues, understand which areas of the website are useful, measure the effectiveness of changes and monitor general website performance. Analytics information is not intended to determine your gambling outcome or guarantee any result.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content and show information that may be more relevant to your interests. These cookies may be set by us or by third-party advertising or marketing providers acting on our behalf or under their own privacy terms.

Marketing cookies are optional where the law requires consent. Choosing not to allow them should not prevent you from using core account or gambling services, although some content or communications may be less tailored to your interests.

3. Cookies, accounts and responsible use

When you create or use an account, cookies may help maintain a secure connection, remember your session, identify the device or browser used to access the website, and support account verification and security checks. These technologies may also help detect unusual activity, prevent unauthorised access and protect the website, players and service providers from fraud or misuse.

Cookies do not change the rules of any game, determine a game result or improve a player's chance of winning. Gambling outcomes are not controlled by accepting or rejecting optional cookies. Cookie choices also do not replace the responsible gambling tools, account controls or legal requirements that may apply to your use of the website.

Information collected through cookies may be combined with information you provide directly, information generated when you use the website, or information received from service providers. We use such information only for lawful and relevant purposes, including providing services, maintaining security, improving the website, meeting legal obligations and administering our business. Further information about personal information is set out in our Privacy Policy.

You should not use another person's device or account without permission. If you share a device, other users may be able to see activity or preferences stored in the browser. You can reduce this risk by signing out of your account, using appropriate device security and clearing stored browser data when suitable.

5. Third-party services, privacy and policy updates

We may use third-party services to support website hosting, security, payment-related functions, analytics, customer support, communications, advertising or other operational needs. These providers may use cookies or similar technologies in accordance with the services they provide and their own privacy information. We do not control every technology used by third parties, and their practices may change independently.

The website may also contain links to external websites or services. If you follow an external link, that website may use its own cookies and privacy practices. You should review the relevant third party's policy before providing information or accepting optional technologies. This Cookies Policy does not apply to websites that are not operated by Rich Royal Casino.

We take reasonable steps to use cookies and related technologies in a lawful, proportionate and transparent way. However, no online service can guarantee that information transmitted or stored electronically will be completely secure. You should keep your browser, operating system and security software up to date and avoid using the website on a device that you believe may be compromised.

We may update this Cookies Policy to reflect changes to the website, the cookies we use, third-party services, technology, applicable law or our business practices. When changes are made, the updated version will be published on this page with a revised date where appropriate. You should review this page from time to time so that you remain informed about how cookies may be used.

If you have a question about this Cookies Policy or wish to exercise a privacy choice, please use the contact or support options made available on the website. We will handle privacy enquiries in accordance with applicable requirements and our Privacy Policy.